It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. If it is their collection dept., did you try to get them to recall the debt? Get buying tips about Debt Collection Agencies delivered to your inbox. All rights reserved. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Offers may be subject to change without notice. Phone 2 hrs, transferred numerous times and then they hang up! By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. Sprint sent account to collections, Convergent Outsourcing. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. I don't dispute that I ever had a Sprint account. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. Convergent Outsourcing can only contact you under the specifications of the FDCPA. Of course, things are a little different now after the pandemic. This company is horrible. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. Why Ripoff Report will not release author information! The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. All business will get complaints. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. She will most likely say she will check with another department and get back to you. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. Consumers want to see how a business took care of business. This one so contrived, premeditated, using a fake name and explanation. My tertiary goal is to pay as little as possible. I have been receiving calls periodically, have not answered these calls. Work with Sprint directly if they still own the debt. Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Convergent Outsourcing is one of Americas leading collection agencies. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. If you cant find your letter or you havent received one, you can get your account number by calling Convergent Outsourcing at 1-800-444-8485. They sent my acc. Convergent Outsourcing Legally they've followed to the letter of the law. All rights reserved. I owe 1,700. I am a bot, and this action was performed automatically. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. FTC's website on credit. Thank you for visiting Convergent Outsourcing to make a payment on your account. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The more complaints are filed by consumers, the more likely they will be investigated for fraud. Work out a payment plan. Copyright 2022 Consumers Unified LLC. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. Convergent Outsourcing's other names OC and CA are in no way required to delete. How to Remove Convergent Outsourcing from Your Credit Report - FinanceJar Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Options to consider with Convergent Outsourcing collections. bureaus (they were only reporting to two). I also called convergent and they only collecting on sprint behalf. They also collect medical debts. At this time, we can only discuss payment plans over the phone. You may find that it wont budge, even after you try the strategies above. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! This reply is in response to your complaint we received from the CFPB. GO over it with them and see what they got. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Unsubscribe easily. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Has your experience with this business or person been good? If you have an account with us, we're here to help! If that happens then show proof your payment was to Sorint direct and it would be deleted. Convergent Outsourcing help - myFICO Forums - 6148102 When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. Convergent Outsourcing and its agents are not credit specialists. They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. If they say no, you can still try further. We also understand that you may be hesitant to give your information over the phone or online. Note: I recorded both Sprint phone conversations. This company doesn't seem reputable. I paid them today, now waiting to see what will happen. So I paid them 2 payment Dec. And Jan they took out of my banking acc. If someone knows please reply. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! Corporate Advocacy Program: How to repair your business reputation. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! For example, you may have a baby on the way or want to apply for a mortgage. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . Maybe a pay for delete will help me save some money. I owe 1,700. Except when it drops off the credit report. They actually are a debt collections agency. to the credit bur. Look at all the reviews. - Send one more email to executive office asking nicely again to have it deleted. Learn more. Oaks, Pennsylvania, Convergent Outsourcing Inc get me to pay $277.36 for a outstanding bill Renton Washington, galaxy asset purchasing Convergent outsourcing,inc saying I owe $6,020.64 Renton Washington, CONVERGENT Outsourcing, INC ACT HOLDING Montgomery Alabama, Convergent Outsourcing Inc. Convergent outsourcing False collection notice Re: PayPal account Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Attempting to collect on a false debt Renton Washington, Convergent Outsourcing Inc. ATERSO01 as return address This notice is being sent to you by a collection agency. But we can send a letter out showing settled. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. Further dinging score. All rights reserved. I just went through this, except the CA for mine was ERC. FTC's website on credit. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. Sprint sent account to collections with Convergent Outsourcing - reddit Learn more. ". If you have questions or need to make a change to your account. Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. These people need to be stopped. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Unfortunately, you cannot get your account number online at this time. Make sure they're going to recall the debt. I have an old Sprint account that went into collections via Convergent Outsourcing. Improving your credit takes time, but its worth it. The consumer can also call and request a copy to be sent to their physical address or their email. Or, should I try to handle it through Sprint (since they own the debt). Sign up to receive our free weekly newsletter. Hence, the persistent phone calls and emails. How long does it take for my credit report to update after I make a payment. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. We sent you several validation notices. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Copyright 1997-2023, Ripoff Report. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry.