Im wondering who you talked too, but you were fed some erroneous information about how the security works on the Trilliants Comms Hub and the SEP standard ( may be Jan before its done) ASK TONY: A meter farce left me smarting over a 753 energy bill Some of you may be interested to know I have written a new blog post on the further fun and games (pain) I am still having with my British Gas smart meters. Long URL to official documentation:( http://www.netbeheernederland.nl/DecosDocument/Download/%3FfileName%3Da- ), Hi Hertog, I have been having all sorts of problems with my trio forgetting my settings, particularly my WiFi details. Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). The gas meter in your pictures looks remarkably the same as the ones here. For now we can continue to useOEM, OWL etc. Thanks for this. I'm very interested in hearing how you got yours sorted! If your In-Home Display (IHD) won't connect - Bulb If so, try moving it closer to the electricity smart meter and turn the device off and on again. I used httpcanary app to create a fake VPN on my phone. I agree with the point about shame no PV so I think we'll also need to do something about that. Believe me, Id like the same for myself and our own deployment of smart meters where I live! If so,try moving itcloser to the electricitysmartmeterand turn the device off and on again. And, because they send automated meter readings, you get more accurate bills. Hi Paul, Software developers at British Gas and Trillaint (the manufacturer of the Zigbee hub) decided to limit the number of devices (MAC addresses) permitted to associate with the hub to 3. I had gas and electricity 'smart' meters fitted by Lowri Beck on behalf of Ovo in January. Octopus is one example of this. I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. It is usually red and located near the bottom. However I am not so enamored with the responsiveness of the screen and its menus. Don't forget to continue to submit manual readings in the meantime so that your bills are charged accurately. I think we need to put more pressure on British gas (and co) to open these so called smart meters up! If your IHD is asking for a PIN code it could be that the device is having connection issues. Once you have smart meters, youll find it easier to control the amount of energy you use by setting energy budgets which will help you lower your bills. If you are affected, your smart meter should become smart again in future. The IHD can't connect properly to the network in your home. 22 December 2021 at 10:07AM. The Pipit home screen will show an Estimated Bill cost for each supply. Sorry, we're still checking this file's contents to make sure it's safe to download. This means that your smart meter will lose its smart functionally and work like a traditional standard meter. Paired with another app called parrarel space It allows you then to examine traffic of an individual app to see all of its network requests and responses, even the Https ones. Hi Nick, Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Theyre connected to the central wireless network that all energy suppliers should be able to use. It is possible in the UK to get a CAD - Consumer Access Device which links via the same special Zigbee profile to the smart meter but then converts it and in theory makes the data accessible to the home owner. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. . British Gas meter not pairing MoneySavingExpert Forum More information about the P450 can be found on the Landis Website :http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, A user guide from British Gas can also be found here:http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf. It arrived 2 days ago, I think it already had the WIFI module, but I removed it used my new one to make sure. Make sure you submit manual readings while the issue is ongoing to make sure your bills are accurate. Energy suppliers are targeted by UK government to install a specific amount of smart meters each year. Many months have now passed and BG have has to revert my meters back to standardmeters (same physical meters just in 'dumb' mode)as they can't get the Trilliant hub working. They help by making you more aware of the energy youre using around your home. More about your appointment. 1. I am sure, in time, it will come (hope). It looks like I will have to resort to a separate monitor attached to the meter to count pulses, or a less accurate current clamp. If your not using smartthings or just want to disable this check its the IF at the top of the app.post function that checks it. If your meter is plugged into the mains, unplug it and take it to the location of your electricity meter. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. If your IHD is asking for a PIN code it could be that the device is having connection issues. Smart City is an important economically strategic blueprint for a country's economic transformation and upgrade. Contact your energy provider if your smart meter still isn't connecting properly. Paul; Yes I would also be very interested in your trial, for the same reasons. from both the Gas and Electricity meters and transmits them to the British Gas mother ship (Head End?) 2k monitor: what is it and do you need one? This should have happened by the end of 2022, though were aware that some smart meters remain unconnected. All Rights Reserved. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Around 7% of smart meters in homes are working in traditional mode, according to government data in November 2022. If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: If you have any problems resetting your monitor, you can contact British Gas customer service for help. @James Saunders Hi James. With smart meters, it's possible for energy suppliers to switch your meter into prepayment mode remotely. I don't know if the government should put more pressure on British Gas to allow consumers access to their own data. Set budgets to help you stay in control or keep an eye on your spending in real time just put your smart energy monitor where you can seeit. If as is typical you have an in home LCD display referred to as an IHD - In Home Display it links via Zigbee to the smart electricity meter and if applicable via the fact the electricity meter is linked to the gas meter you can also get gas consumption data. At least I know I am not the only person to eperience the Gas meter registration failure.. BG sent a second engineerto tried again, dongle into and out of his smartpad, deregistered, re-registered, tried a new Gas G370 meter he had with him but just the same problem so the put the origial item back in, then they tried again and again and then finally . Sensor The sensor clips around the mains electricity cable that comes into your meter to measure the energy you are using. The data for this app however would not be gathered via the home Zigbee network but rather from the British Gas head end systems via the internet. Submitted by jeremfg (not verified) on Sun, 06/04/2014 - 21:39. The IHD is a token gesture but I dont think it is making our household use any less gas or electricity and I done find it that easy to understand/use (even for me a techno geek!). 25/10/14 - 12:19 #1. We use cookies to improve our website, follow up on incomplete orders, and show you relevant ads. The G370 and E470 do both have an optical probe (IEC1107)interfaces. Very interested in the possibility of uploading readings data perhaps to iMeasure which I already use. What did they do different ? New tariffs that pay you for exporting solar electricity to the national grid require you to have a meter that can give half-hourly readings generally this will be a smart meter. I spoke to British Gas, they would not supply a new TRIO to replace my old GEO. Energy firm, British Gas, documents the installation of a . In this case, you would need to submit your meter readings manually. Interesting post Nice to see the point of view from a commodity consumer! If you dont have smart meters and you dont submit regular manual meter readings to your supplier which many of us dont youll get estimated bills and may be paying more than you need to. Most connectivity problems should be resolved when all smart meters use the DCC wireless network, covering 99.25% of Great Britain. Find out more about getting smart meters installed. The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. This is only a risk if you have a first-generation smart meter - the issue has been cleared up for the roll-out of second generation, or SMETS2, meters. Many countries started smart city development plans and became the vanguards; such as the smart grid in the US, and the intelligent energy management in Amsterdam. It would be both legal and technically possible for a CAD to provide local data access. So you shouldn't need to take smart meter readings. BTW what are you using as your REST API client? Well-suited for smart travelers, Hyatt Place New Taipei City Xinzhuang delivers an unforgettable stay experience. The Ideal Height and Distance for Your Computer Monitor, 12+ Best Monitor With Built In Speaker updated 2022, 14 Ways to Turn Your Tablet Into a Second Monitor. I share everyone's frustrations about sharing date as I also have Hive and BG's customer app which aren't connected to each other either! Even if your tenancy agreement says you dont need to ask for permission, its still a good idea to let the property owner or agent know before you request them. One of the government document [Smart Metering Equipment Technical Specifications] states: Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. My TRIO says NOT COMMISSIONED when connecting to meters times out This I later found out was not going to be as easy as I thought. Perhaos the way forward is to use the IEC 62056-21 (formerly IEC 1107) optical communications port in the same way as described here, http://openenergymonitor.blogspot.co.uk/2012/07/reading-watt-hour-data-from-elster.html, http://openenergymonitor.blogspot.co.uk/2012/08/reading-watt-hour-data-from-elster.html, and here I have not read it all yet, but the section you have pointed out (4.4) does look promising! Imagine if a security vulnerability is found that exposes your smart meters to a hacker? Connecting your smart meter's In-Home Display (IHD) to Wi-Fi However in November 2022, energy regulator Ofgem wrote to all UK energy suppliers saying that it had heard reports of this process happening unfairly and without reasonable notice. Well ensure your home is ready and if were fitting both gas and electricity meters, itll take about two hours. OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. I will let you know the outcome to my fiasco when the nightmare ends. So . British Gas Smart Meters - Part 2 - DataPoint This should have happened automatically and, once connected, your meters smart functions should be restored. British gas smart meter pairing pin pussy cum licking. Indeed it does seem that it will be some time (if ever) before anyone other than the energy companies will benefit from Smart Meters. Find out what to do if you energy company stops trading. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. If your meters are outside or far away from the display, ask your energy supplier for advice. To date it does not yet show the tariff, or show up on my on line account. Out of interest, which facts in this post are erroneous relating to the security of the Trilliants hub? The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. Its a shame that this cant be integrated into my existing home automation system as I would like to get accurate details on electricity and gas usage as well as what I output back to the grid from my solar cells. Earliest they can come back is towards the end of January, will keep you updated. Maybe the focus should be on pressuring the companies to provide web access to the data? Even though I have so called 'smart meters' I may have to revert back to older techniques (pulse counting, physically noting readings) to monitor my Electricity and Gas usage (which defeats the point!). Maybe then I could tell British Gas how to fix their own equipment! You can do it on our online form until 14th October. Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. Weve heard from members whose energy firms arent yet replacing these semi-concealed meters. Second-generation meters are what you should get if you have them installed now. Interested but not yet an OVO member? On a sunny day, the IHD will scare you into thinking you are using loads of electricity when in fact you are generating and exporting it! It really is not the pleasurable experience that British Gas make it out to be in the adverts is it?. Weve got some great advice to setting up your OVO account here: Great to see youre already keen to get your Pipit IHD up and running. I had British Gas smart meters installed a few years ago. If your meter is positioned very high up, make sure you let your energy company know so the installers are prepared when they come to your home. If you have solar panels and are offered a smart meter, make sure your supplier is aware. I do understand this is relatively new technology and there are security/privacy issues to protect but it does seem that, for the time being, there is no interest from the energy companies or government to give the consumers access to their own data. Two in five said their supplier hadnt received their smart meter readings. However, there seems to be one big difference between the UK and the NL and that is that 'our' smartmeters are mandatory equipped with a so calledP1-port, which is customer readable. Jim. Thanks, Best answer by Nancy_OVO 9 January 2018, 13:08. Really hindering the usefulness of this. Help & Support - British Gas First-generation meters use mobile phone networks so may have trouble sending readings to your supplier automatically. If you've paid too much, your supplier has to refund you for the whole period that the meter was faulty. Just be patient, the energy industry might be moving slowly, but its moving nonetheless . Suddenly burglars could be going around looking for houses where the electricity consumption has been flat so they know where to strike. But dont loose hope The HAN you have currently support this, so its only a matter of time until the commodity supplier (aka BG) opens it up for 3rd party devices and home automation hardware that support the SEP standard! Also since the smartofthehome website with the original post on this thread seems to be offline, here's the link to the second blog post on archive.org: https://web.archive.org/web/20131005030852/http://www.smartofthehome.com Hi - I'm interested in the trial you mentioned. Please watch: "How to inflate air sofa" https://www.youtube.com/watch?v=wzOJ_kgRup0-~-~~-~~~-~~-~-Quick overview of the British Gas Smart energy reader.TubeB. I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? It'll provide a running total of all the usage costs since the meterswere installed, or since the prices changed. Energy firms are only allowed to switch customers to prepay for energy where they have checked that it's appropriate to do so. Seems pretty stable although only using the electricity readings at the moment. Some companies can operate first-generation smart meters from rival suppliers, even if they havent been connected to the central wireless network yet. I bought a WIFI plugin just in case it didnt have one. It is usually red and located near the bottom. Hi, sorry I have missed your other post, I havent looked at this in a while as my trio isnt working properly. Well be in touch as soon as were able to install smart meters at your home. I can see the requirement for privacy, however given the generally increasing interest in monitoring and "empowering" the consumer, what do you think is the possibility of adding an inherently secure - probably implying short-range optical or inductive - interface that would enable the consumer to extract at least some of the data? My smart meter stopped working after my energy firm stopped trading, My bills are inaccurate with my smart meter, My smart meter wont work with my solar panels, what to do if you energy company stops trading, what to do if you think your electric or gas meter is faulty, take your complaint to the energy ombudsman, What to expect from a smart meter installation, Smart meter problems and how to solve them, Everything you need to know about the government's energy support, 900,000 more households can receive their 400 energy discount, Energy price cap falls but your bills are set to rise, Heat pump grant scheme comes under fire for low take-up, 1.9m energy prepayment vouchers are yet to be claimed, Energy supplier not getting readings from your smart meter? Another feature the meter does have is a flashing LED which pulses a 1000 times for every kWh (or once for every Wh). I am afraid I have no idea what the engineer did to get the Gas Meter working. I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. It took several weeks for Ovo to sync up to the smart meters, and I now see that only one meter reading a month is logged against my account! If youre planning to switch, check with your new supplier if this will happen to your meters. It is a shame but I am actually starting to find my smart meters more restrictive than their older dumb analog cousins. Wrong? If anyone has theTrilliant SEAP-2000-V Hub we might be able to include you in a trial. Your new supplier will be able to let you know. It told energy bosses that immediate action must be taken to protect customers from inappropriately being switched to prepayment. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection.