Thanks. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). We hope to see you shopping with us very soon. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. We hope to see you shopping with us very soon. Shocking service avoid disappointment. In her spare time, Beth enjoys running, reading, baking and attempting craft projects that will probably end in disaster! I would definitely recommend and will be a returning customer. Footasylum has collected 369 reviews with an average score of 1.86. . This time, however, when I ordered, their courier choice was Yodel. They also offer a WhatsApp device but it doesnt work. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. For more information on the cookies that our site uses click here. Shocking company - bought two items trainers and sliders order value 100.28 never received. Please provide a valid proof of purchase. Search for local Shoe Shops near you and submit reviews. Order placed Sunday afternoon and delivered Monday afternoon. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. Reordered again Sunday afternoon, Monday morning was here. - Lisa Lynch, posted 1 year ago | Read 2,661-2,680 Reviews out of 55,033 Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. My son lost out on his Christmas presents as a result. They all fit perfectly. Discover the gadgets you never knew you needed, In-depth reviews and new tech explanations. For all international returns outside of the UK, please visit our dedicated international returns page. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. We are so glad to hear you are happy with the service. Sign up to the newsletter to get style updates, exclusive info on sale events and more. 2. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Head to the Footasylum website, do your shopping, add everything to your basket and head to checkout. Free return by our courier service. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. Nike Retro Fleece Jogger 4083633700 Mens Sportswear. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Under Armour Charged Rogue 3 Trainer 40802641600 Mens Footwear. I ordered an item with Christmas delivery on 20th December and received an email confirmation. footasylum returns faulty Read Customer Service Reviews of footasylum.uk - Trustpilot Take care!Thanks,Rebekah. Rather than shopping on the Footasylum website, the Footasylum app (which is available on iOS and Android devices) is a quick and easy way to shop the full product catalogue from your phone or tablet. Date of experience: January 04, 2023. And would recommend to all my friends amd family. Giving one star so I can leave this review. It's your job. How long does Footasylum take to deliver? - Reviews Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Price was unbelievable for what I got! Order placed Sunday afternoon and delivered Monday afternoon. Ordered Nike trainers. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. 10/10 will not be using footasylum again. 27 Feb. At least 30% off in the . Never again. Also it was delivered to Republic of Ireland avoiding customs charges. I would avoid at all costs. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Purchased 2 pairs of Salomon trainers in different sizes. Footasylum UNLCKD is the apps loyalty scheme that lets users shop online and scan in-store vouchers available on the app to earn vouchers with every purchase. Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code. Thanks,Rebekah. Please note that we may share your email with the company to verify your order. In November 2022 I placed an order with FootAsylum and it never came. The Bury-based retail group agreed to buy Footasylum in March 2019 for 90m, but the deal has been caught in a tortuous process since then, with the CMA repeatedly trying to block it. * One or more of these files was not uploaded due to an invalid file type. You can sign up to Footasylum UNLCKD via the Footasylum website before using it on the app. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. If it's something that goes in your house, chances are Beth knows about it and has the latest reviews and recommendations! Asked for a pair of trainerscould not even tell what the guy said. Find out how we combat fake reviews. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. They also offer a WhatsApp device but it doesnt work. Hey MattThanks for taking the time to leave us a review. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. Read Customer Service Reviews of footasylum.uk - Trustpilot . After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. That is great news about the fast delivery.We hope to see you again very soon. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Footasylum Discount Code: 10% off Everything. We also ensure all reviews are published without moderation. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Footasylum Reviews - Read 369 Genuine Customer Reviews | www.footasylum.com Rolling eyes, rude attitude. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Highly recommend and will definitely buy from Zavetti again. And would recommend to all my friends amd family. - Mel, posted 7 months ago Delivery Methods. By using a. I will always order with footasylum I am very happy with the service and products. Footasylum doesn't deliver on Bank Holidays. Shoved the card machine into our face. How does Footasylum deliver? - Reviews Hey MattThanks for taking the time to leave us a review. A pop-up box will appear revealing the code. We use dedicated people and clever technology to safeguard our platform. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Ordered Nike trainers. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs.