There are no reviews yet. There are so many complaints, is a class action lawsuit possible? As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. This review was chosen algorithmically as the most valued customer feedback. They accepted this and said they would process the paper work and credit our accounts. I wanted to see what they were required to provide to us in the contract. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. How To Write a Timeshare Rescission Letter? Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. If there is somesort of class action please count me in. You will speak with two reps who tell you that they are giving a . Legitimate Exit Companies that Buy Timeshares? I bought their package and regret it very much. Share your photos and videos with others to prove the truth of your words. I have a duplicate copy of that . Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. Some people have been successful using this method. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. The first was to continue with the upgrade - which we did not want. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . Historical Court Records (more than 50 years old). They are Unethical, dishonest and should be put out of business. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. The tour was nice, then came the HIGH pressure sales pitch. 2. They request upfront fees for their services from the get-go. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. The complaint has been investigated and resolved to the customers satisfaction. The first offer to purchase was around 68 thousand dollars. Hello I was scammed too. If youre set on going the DIY route, know that it will likely be a long and difficult process. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. This was in March and up until this day they still haven't paid our membership to Ice Gallery. However, it turned out to be more of a great rip off since everything they told us was a lie. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. We decided to fight this through our credit card companies. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. Im praying one day there will be a law suit against them. Did they finally move on? i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. Be sure to document everything and consult an attorney if you have any questions along the way. If there is an Action Lawsuit going on some one please contact me thank you. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. My credit score got dinged by 150 pts slowly climbing back up. However, you may still be able to get out of your contract by exercising your rights as a consumer. 2. The plaintiff is . email: gatorpachris@hotmail.com, just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California). Never begin working with a company without first having everything written down in a legally binding contract. We were well within our 5 business day window. Overall makes it challenging to cancel their contracts. These specialized businesses are designed to help get you out of your contract, usually for a fee. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. How to Get Rid of a Timeshare with a Mortgage Balance? The combined costs was equal to or greater than what was being offer. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. Sunset Groups ratings and reviews reflect all of these issues and complaints. For example, you could sell your timeshare privately on a resale website. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! Login. This is multiple scenarios with the same story. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. Official Site | Sunset World Resorts & Vacations Experiences Absolutely outraged! Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Our "VIP week" couldn't be booked at all. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. Can You Get Rid of a Sunset Group Timeshare? - Guide 2023 However, there are a few options available if you want to get out of your contract. Same liesA class action is not possible, you would have to sue them in Mexico. Sue me [censored]es! Sunset World Resorts & Vacation Experiences Review: sunset group Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. 8. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. If a hurricane destroys the building, there is no required repair or fix. 1. www.sunsetscam.com. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. Kings Creek Plantation Timeshare Cancellation? Info on Sunset Resorts, Cancun & Playa del Carmen These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. Beware of timeshare scams in Mexico! When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. I am okay to take the 'hit' with collections, but did you make any more payments? They said that they needed some business write offs for their firm. Its very important to google the company and read reviews about them especially if you put out big money . Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. 4. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. For example, one of their properties is Sunset Royal Beach Resort. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. This is when we knew the postings on the Internet were so very true. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. How to Get Out of a Sheraton Vistana Timeshare? I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. Beware! In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. Sunset Beach Group review: Scam - Complaints Board I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. Be the first one to write one. Has anyone successful stopped paying maintenance fees? Our mission is to eliminate scams in the timeshare industry. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. We would alert against working with companies that have been known to scam individuals. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. You can also try to sell your timeshare on your own. Not sure who to start legal proceedings through. My fianc and I looked at each other the entire time wondering why in the world we were doing this. There have been several class-action lawsuits filed against Sunset Group in recent years. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. Has anyone asked for a review and gotten their contract cancelled? they will admit that trading your private residency with someone else costs $189 each time. I was in suspense. The whole thing is a rip off as far as I can tell and very stressful for anyone. Sunset Solutions Group consumer reviews, complaints, customer service. Were happy to help in any way we can. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. Jan 06, 2019 4:36 pm EST. Get Rid of Timeshare Without Ruining Credit? Travel & Vacations. We do alot of cruising and thought-Wow this is really a great deal. I looked at the internet those properties and added up the costs if bought separately as needed. Hire a Legitimate Timeshare Exit Company. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. Just a thought. Try Profeco, and don't take no for an answer. How to Get Out of a Capital Vacations Timeshare? After this threat of not issuing a refund, I filed a dispute claim to my credit card visa and submit all the documents that were needed including the cancellation letter that I handed to them .. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. You may also end up having to pay hundreds or even thousands of dollars in fees. Thanks. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. Other than flying over and disrupting their sales with leaflets to potential suckers like us. But opting out of some of these cookies may have an effect on your browsing experience. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) 6. Do not purchase a time share with this company. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Same happened to me in Playa del Carmen. They said it was tax deductible. Instead of waiting around thinking the solution will present itself to you. We liked going out & trying different restaurants. Utah Courts - Court Records I wanted a cancellation and return of my money. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. Weigh the pros and cons carefully before making a decision. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way.